Voluntary Recall Lactum 0-6 months Infant Formula 350g with Batch Number # PL9GDL5B
Mead Johnson Nutrition’s top priority is the health and safety of children, and we take this responsibility seriously. We closely monitor our products which are made available in the market.
MJN is immediately initiating a Voluntary Product Recall on Lactum 0-6 months Infant Formula 350g carton with batch number PL9GDL5B. Upon receiving an inquiry about the packaging of a product above, we immediately and thoroughly investigated and found out that the abovementioned batch of Lactum 0-6 months Infant Formula contained foil pouch of Lactum 6-12 months milk supplement powder. MJN has notified the relevant authorities and have transparently communicated our action and measures to protect the safety of our consumers. According to our Voluntary Product Recall, we will provide product replacement or refund for opened and unopened boxes of the concerned Lactum batch (Lactum 0-6 months Infant Formula 350g carton batch number PL9GDL5B).
Consumers have three ways to get the product replacement or refund:
- Return the product to the retail outlet you purchased it from and receive your refund or product replacement. OR
- Contact our Mead Johnson Nutrition hotline at (632) 841-8222 from Mondays-Sundays 9:00AM to 6:00PM or contact us via email firstname.lastname@example.org. Provide your name, contact number, address and quantity of the product. We will arrange to collect the product from you and you will receive your product replacement or full refund. OR
- Fill in the Talk to Us form at https://www.lactum3.com/help-centre. Provide your name, contact number, address and quantity of the product. We will arrange to collect the product from you and you will receive your product replacement or full refund.
We sincerely apologize for the inconvenience this has caused. We ensure our consumers can continue to use other Lactum products as this affects only the product with batch number PL9GDL5B. We would like to assure that Lactum formula is safe for consumption and meets the stringent safety, quality and nutritional standards across multiple stages in our manufacturing and supply chain processes.
Thank you for your understanding.